Guest Services

Guest Services
Click here for a description of Legends Outlets.

Monday-Saturday 10 a.m. - 9 p.m.
Sunday 11 a.m. - 6 p.m.
Note: Individual store and restaurant hours may vary.

Thursday, 11/27: 10 p.m. - Midnight
Friday, 11/28: Midnight - 9 p.m.
11/30 - 12/24: Extended Holiday Hours Begin
Monday - Saturday: 9 a.m. - 10 p.m.
Sunday: 10 a.m. - 7 p.m.
Wednesday, 12/24: 9 a.m. - 5 p.m. (Early Close)
Thursday, 12/25: Closed Christmas Day
Wednesday, 12/31: 10 a.m. - 5 p.m. (Early Close)
Thursday, 1/1: 10 a.m. - 5 p.m. (Early Close)

Click here for a downloadable calendar of holiday hours.

Monday - Friday 8:30 a.m. - 6 p.m.
Saturday - 12 p.m. - 5 p.m. 

Parking is free and convenient at Legends Outlets. 
A parking garage is available and most easily accessible from Parallel Parkway (exit Parallel Parkway West from I-435).
Sporting KC and Kansas City T-Bones Attendees:
Parking within Legends Outlets is available for Legends Outlets customers only.  No event parking is allowed.  Violators will be towed.   For parking information at Sporting Park, click here.

Audio Walking Tour
A free self-guided audio tour leads visitors through each corridor, Click here for more information.

Wheelchairs and Wagons 
Available at no charge in the security office located on the first level of the parking garage (off Parallel Parkway West) next to the steps and elevator. 

Legends Gift Cards
Available at Customer Service during standard operating hours (see below). Click here for more information on gift cards.  See above for holiday hours.

ATM Machines
ATM machines are located in three convenient locations within Legends Outlets. Outside of Charming Charlie beneath the elevator, outside of Old Navy and outside of Nike Factory.  ATM machines proudly provided by Capitol Federal.

Public Restrooms
Available next to Customer Service under Dave & Buster's and between Banana Republic Factory Store and Chipotle.

Management Office & Customer Service Contact Info
Legends Outlets Kansas City
1843 Village West Parkway; Suite C-127
Kansas City, KS 66111
Phone: 913.788.3700
Fax: 913.788.8773
Hours of Operation: 
Monday-Friday: 8:30 a.m.-6 p.m. and Saturday: 12 p.m.-5 p.m.
Sunday - CLOSED

Management Email Addresses:
Jeffery Taylor, General Manager
Stacy Scheelk, VP of New Business Development
Phil Staley, Operations Manager
Jessica Bachtel, Marketing Director
Jennifer Cantrell, Office Coordinator
Customer Service

Security is available 24/7 and is located on the first level of the parking garage near the stairs and elevator.   Complimentary strollers and wheelchairs are available in the Security Office.  For lost and found or questions for Security, call 913-788-3700 and press 2.
Code of Conduct / Parental Escort Policy
Click here to view.
1843 Village West Parkway, Suite C127 | Kansas City, KS 66111 | 913-788-3700 | Mon-Sat 10 a.m. - 9 p.m. | Sun 11 a.m. - 6 p.m.
Leasing Information | Privacy Policy | Code of Conduct | Site Map | Location Info