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Guest Services

GUEST ServiceS


Parking is free and convenient at Legends Outlets. In addition to the parking lots surrounding the shopping center, a parking garage is available and most easily accessed from Parallel Parkway (exit Parallel Parkway West from I-435).

Parking within Legends Outlets is for Legends Outlets customers only. No event parking is allowed for Sporting KC and T-Bones attendees.  Violators will be towed. For parking information at Sporting Park, please click here.

Audio Walking Tour
A free self-guided audio tour leads visitors through each corridor. Click here for more information.

Wheelchairs and Wagons 
Available at no charge in the security office located on the first level of the parking garage (off Parallel Parkway West) next to the steps and elevator. 

Legends Gift Cards
Available at Customer Service during standard operating hours (see below). Click here for more information on gift cards.

ATM Machines
ATM machines are located in three convenient locations within Legends Outlets: Outside of Charming Charlie by the elevator, outside of Old Navy and outside of Nike Factory. ATM machines proudly provided by Capitol Federal.

Public Restrooms
Available next to Customer Service on the main level of the atrium (under Dave & Buster's) and near Chipotle.

Customer Service
& Management Office
Located on the ground level of the atrium immediately south of the parking garage and north of the tower (directly under Dave & Buster's).
Hours of Operation:
Monday - Friday:  8:30 am - 6 pm
Saturday:  Noon to 5 pm
Sunday:  Closed

Security is available 24/7 and a walk-up window is located on the ground level of the parking garage (north of the stairs, elevator and covered walkway leading to the shopping center). Complimentary strollers and wheelchairs are available in the Security Office. For lost and found or other questions for Security, please call 913-788-3700 and press 2.
Guest Code of Conduct & Parental Escort Policy
Click here to view.

1843 Village West Parkway, Suite C127 | Kansas City, KS 66111 | 913-788-3700 | Mon-Sat 10 a.m. - 9 p.m. | Sun 11 a.m. - 6 p.m.
Leasing Information | Privacy Policy | Code of Conduct | Site Map | Location Info